Konnect Insights is an omnichannel customer-experience and social-listening platform — built to listen to and respond to customers. If what you need is PR and earned-media measurement with a defensible AVE, here's an honest look at how InMedia compares.
Konnect Insights is an India-based omnichannel customer-experience (CXM) platform — social listening, a unified engagement inbox, ticketing and analytics — sold on a custom-quote basis.
| InMedia | Konnect Insights | |
|---|---|---|
| Starting price | Free plan (1 keyword); 14-day trial, no card | Custom quote — undisclosed |
| Primary focus | Earned media / PR measurement | Social listening + omnichannel customer experience |
| AVE | Transparent — 5 verified rate-card factors | No earned-media AVE positioned |
| News & print earned media | 2,800+ news/print/online/social sources | Social-first; news is a monitored channel, not measured earned media |
| Indian + regional-language coverage | 25 languages incl. regional Indian print | Strong India social; not positioned on print measurement |
| AI | Nova — AI PR & media agent, grounded in your coverage | CX/response AI (suggestions, routing) |
| Contract | Monthly or annual; start free | Sales-led / demo-request |
InMedia measures earned media — AVE, share of voice, coverage reporting — where Konnect Insights is built to listen and respond to customers.
A 5-factor AVE you can defend to a CFO; Konnect Insights doesn't position an earned-media value metric.
2,800+ news/print/online/social sources and coverage measurement, beyond social conversations.
A purpose-built AI agent for PR and media that briefs you from your own live coverage with linked sources — where rivals offer generic AI.
We'd rather be honest — Konnect Insights is the better choice for some teams.
Konnect Insights unifies social, messaging and reviews into one inbox with ticketing and routing — purpose-built for customer engagement.
Wide social/channel listening with response and workflow tooling for large support teams.
Well established with Indian enterprise brands for social customer experience and reputation management.
Konnect Insights doesn't publish prices — pricing is quote-based, typically tied to mention volume and profiles. InMedia starts free (1 keyword) with a 14-day trial on paid plans and month-to-month options.
Choose InMedia if you need PR and earned-media measurement — AVE, share of voice, news and regional-print coverage — in India and the US. Choose Konnect Insights if your priority is omnichannel social customer experience and engagement at scale.
Start on the free plan, or take a 14-day trial of a paid plan. See your own coverage, AVE and share of voice in minutes.